Store Policies

Welcome to Kate's Craft Store! Please take a moment to read our Store Policies before completing your purchase. 

Payment Policy: 

We accept Paypal. You may also use ANY credit cards without creating an account with Paypal. 

Shipping Policy:

Processing time is 1-5 business days. 

All orders are shipped via USPS in the order they were received. NO RUSH ORDERS, please. 

Orders are shipped Monday to Friday. We do not ship on the weekends and Federal Holidays. 

A tracking number will be provided for domestic packages.

Refund Policy:

We describe the items as accurately as possible and encourage you to ask questions before purchasing. Therefore, we do not offer returns/refunds unless there was a gross misrepresentation in our part.

If we made an error on your order, we will gladly correct the mistake. Please contact us within 48 hours of receiving your package to arrange for product replacement or store credit. 

Additional Information:

We sell hundreds of items across many different online platforms and sometimes, items run out before we could update our inventory. 

Rest assured that out of stock items will be quickly refunded back to you.

We do not work on the weekends and as such, we may not respond to messages right away. But, we'll be back the next business day!